Shipping Policy
Thank you for shopping at Anzi Cosmetics. We are grateful for your continued trust and support
SHIPPING
Shipping costs for your order are non-refundable and are based on the weight of the items you order and your location. The date of delivery for your order may vary due to carrier shipping practices, delivery location, method of delivery and the quantity of items ordered.
ADDITIONAL TAXES AND CHARGES
Additional shipping charges may apply depending on your location and the size of your order. You are responsible for all taxes applicable to the delivery of your order, including sales tax, value added tax, custom duties and excise duties. If there is any damage to the items that you ordered on delivery, you must contact us within 3 days from receipt of your order.
* Delivery times are there as a guideline and we will do our very best to get your order with you in those times however, sometimes there may be things that we cannot control which may delay these times.
* Orders placed after the cut-off time and/or on any UAE public holiday will be deemed placed on the first UAE working day following the date on which the order was submitted.
Locations
- We ship to most countries including GCC countries, USA, Canada, Europe and South Asia. If you cannot find your shipping destination in the address form during checkout, please write to us at info@anzicosmetics.com and we will be delighted to find a solution for you.
- Please note that Anzi Cosmetics does NOT deal with or provide any services or products to any of OFAC sanctions countries in accordance with the laws of United Arab Emirates.
Delivery Time
- UAE: All orders are shipped within 1-2 days of placing the order and can get delivered within 1-3 working days. In case of any exceptional circumstances that may cause delay in shipping, our customer service team will contact you about your order.
- Outside UAE: All orders are shipped within 1-3 days of placing the order and can get delivered within 3-5 working days. In case of any exceptional circumstances that may cause delay in shipping, our customer service team will contact you about your order.
Tracking
- For tracking your order please write to us at: info@anzicosmetics.com